Privacy and Safety
MAPLE was developed by Financial Experts with In-Depth Industry Knowledge. We use the very best in encryption and data privacy standards
Multifactor authentication
authentication for login
Point-to-point encryption
Data is secured and
encrypted both at-rest and in-transit
Privacy and credentials
We do not have access to your
financial account login
credentials
Your Data
Is Safe
Designed for SOC2
We ensure that we stay aligned with the latest privacy requirements by following compliance regulations
24/7
helpdesk
you around the clock
FAQ
No. Mymapleadvisor does not have your financial account login credentials. We leverage a third party account aggregator called Plaid to connect your accounts to our workflow. When you connect your accounts your credentials are sent directly to the respective financial institution from your browser and are encrypted. Neither our servers nor anyone at Mymapleadvisor has the ability to access your credentials. Data is pulled from your account in a read-only fashion, thus MymMapleAdvisor does not have the ability to perform any account changes or transactions.
No, the technology we employ at MyMapleAdvisor masks all personally identifiable information from our staff. We also have employment agreements with anyone having access to encryption keys at MyMapleAdvisor. This makes it legally binding that any such employee with the keys does not decrypt or unmask any user data.
Should you choose to cancel your subscription, we will delete all of the data agregated in our database systems immediately. We willl also notify our third party account aggregator Plaid and stop the connection from your account and have everything deleted on their end.